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1st Line Support Engineer

February 21, 2026

The 1st Line Support Engineer will be acting as the first point of contact of our customers whilst helping us deliver a high quality support to all our clients at all times.

The employee is responsible for solve and fix customer problems and escalate more complex issues to our 2nd Line Support Team.

The individual in the role is accountable for setting the internal standards in delivery, record keeping, reliability and time management.

Contract duration of more than 6 months. with 30 hours per week.

Mandatory skills:
Technical Support, Troubleshooting, Incident Management, Microsoft Active Directory, Email Support, Windows Server

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