Bank Operations Specialist

About the position

At Regions, the Bank Operations Specialist performs a variety of operational tasks within Bank Operations. Primary Responsibilities Receives and reviews incoming work, contacting appropriate resources as needed Resolves customer or associate inquiries as necessary Prepares, edits, distributes, and/or corrects specialized and/or complex documents Researches and resolves related issues and general related questions Works under limited supervision following established guidelines and procedures May provide guidance to less experienced team members This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

Responsibilities

• Receives and reviews incoming work, contacting appropriate resources as needed
• Resolves customer or associate inquiries as necessary
• Prepares, edits, distributes, and/or corrects specialized and/or complex documents
• Researches and resolves related issues and general related questions
• Works under limited supervision following established guidelines and procedures
• May provide guidance to less experienced team members

Requirements

• High School Diploma or GED
• Two (2) years of operations or related work experience
• Data entry and typing skills
• Proficient in Microsoft Excel and Word
• Strong time management
• Strong written and verbal communication skills

Nice-to-haves

• Branch, Operations, or Credit/Debit Accounting Knowledge
• Proximity to Hoover, AL required!

Benefits

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program