Customer Service Associate (Days / Nights) - 16 years old+ (No Experience Required)

Customer Service Associate (Days / Nights) - 16 years old+ (No Experience Required)


Join a team where each day brings a chance to make life a bit better—whether it's through a friendly interaction or a delicious hoagie. Our most valuable asset? Our team members. Here, you're part of a supportive group committed to growing together and reaching new professional heights.

We're all about teamwork, positivity, and ambition, and you’ll find plenty of opportunities to develop skills that can open new career doors.
We're devoted to giving back to our communities and each other, knowing that when we support one another, the sky's the limit.

Customer Service Associate

Join Us as an Important Team Member

Step into a role as a Customer Service Associate (CSA) and become the welcoming face that impresses our customers.
Celebrate working for a standout brand devoted to customer satisfaction, integrity, and creating brighter days.

Your Responsibilities

  • Engage warmly with customers, addressing their needs efficiently and politely.
  • Prepare tasty offerings like breakfast items, build-to-order sandwiches, drinks, and pizzas while maintaining a clean and organized coffee area.
  • Handle cash, process payments, activate cards, and assist with lottery transactions and age-restricted item verifications.
  • Keep our outlets well-stocked and ensure displays are appealing and enticing.
  • Maintain the cleanliness and safety of our stores by following set guidelines.
    • Duties include cleaning, dusting, sweeping, mopping, and trash disposal.

Benefits


  • Enjoy a comprehensive benefits package designed to support your financial, physical, and emotional well-being.
  • These benefits cover medical, dental, vision, mental wellness, and more.
    • Access to ESOP, a 401(k) with matching, educational support, parental leave, store discounts, flexible hours, and other wellness options is available.
    • Benefit eligibility is determined by specific plan terms.

Qualifications

  • Strong communication and customer service abilities.
  • Ability to excel in a fast-paced setting and multitask effectively.
  • Candidates must be 16+ years old and have dependable transportation.
  • A team-oriented mindset is crucial.

Compensation

The hourly rate for this role varies from $15.00 to $18.75, based on position, experience, and individual location.

A $1.50 differential applies for shifts worked between 12am and 6am. Accommodation requests can be addressed to our Associate Service Center as required by applicable law.

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