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Customer Support Specialist, Inbound Phone Calls, Insurance Tool

February 16, 2026

Job Description:

Provide inbound phone support to customers during times when insurance agents are unavailable
Help ensure a smooth and consistent customer experience

Requirements:

Previous data entry experience
Experience providing high-volume phone support
Typing speed of 45+ WPM
Strong multitasking and time-management skills
A dedicated laptop or desktop computer running Windows 11
Willingness to install ModSquad security software on both your computer and mobile device
Willingness to install AWS tools on your computer
Access to a smartphone capable of taking photos and installing apps
Stable broadband internet connection of 50 Mbps or higher
8 GB RAM or greater
Dual monitors highly recommended

Benefits:

Work remotely
Set your own schedule
Pick your projects
Equal Opportunity Employer

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