Finish Line Macys Store Associate - Broward Mall, Plantation, FL
## Key Role Overview As an Associate at JD Finish Line inside Macy's (Broward Mall, Plantation, FL), you will help run daily store operations while delivering exceptional customer service. The role focuses on driving sales, managing inventory and visual merchandising, and supporting a fast-paced retail environment that emphasizes career growth, employee discounts, and DE&I initiatives. ## Key Responsibilities - Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service. - Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets. - Participate in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment, and store maintenance. - Ensure compliance with company policies, procedures, and health & safety regulations. - Work collaboratively with team members to achieve store sales and operational goals and perform additional duties or projects as required. ## Required Qualifications - Proven experience in retail or a similar role is preferred; track record of achieving sales targets beneficial. - Passion for delivering outstanding customer service and creating memorable shopping experiences. - Strong interpersonal and communication skills with the ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Flexibility and willingness to work a set weekly schedule including mornings, days, nights, weekends, and holidays as needed. - Basic math skills and familiarity with POS systems. - Clear spoken English and proficiency in reading, writing, and basic math in English to handle business tasks and understand sales reports. - Consistent punctuality and regular attendance in line with company policies. - Physical ability to stand approximately 4–14 hours per day, stoop/kneel, reach/pull, climb ladders or stairs as needed, and regularly lift items weighing 5–25 lbs (occasionally heavier). - Must be at least 18 years old (individuals 16 years or older may be eligible for hire in certain locations, including FL). ## Preferred Qualifications - Demonstrated history of meeting or exceeding sales targets in retail settings. - Prior experience with visual merchandising, inventory workflow, and order fulfillment in a store environment. - Additional retail or customer service training and familiarity with retail reporting and performance metrics. ## Compensation & Benefits - Salary range: Not specified in the posting. - Key benefits include competitive pay, retirement plans, employee discounts, opportunities for career growth, and a dynamic, fast-paced work environment. ## Additional Information - This is a part-time role based at Finish Line inside Macy's at Broward Mall (Plantation, FL). - The work environment is a moderately noisy retail setting; reasonable accommodations may be made for qualified individuals with disabilities, pregnancy, or religious practices. - The Finish Line, Inc. is an Equal Employment Opportunity employer and prohibits discrimination based on protected characteristics. - Applicants needing accessibility assistance to apply can call (317) 613-6890 or email talentacquisition@finishline.com for help. - Finish Line, Inc. is a premium retailer headquartered in Indianapolis with approximately 970 locations (many inside Macy's) and employs over 14,000 store associates.