Graduate Student Success Manager

February 19, 2026

Performs all administrative and operational functions of a program. Coordinates all program events and personnel and provides services directly to customers. Develops and implements program policies and procedures. Performs budgetary functions and oversees media communications, website updates, and newsletters. Office of the SVC and Provost The Office of the Provost is seeking candidates for a Graduate Student Success Manager to join the Graduate Studies team led by the Vice Provost for Graduate Studies. The Project Manager will collaborate across campus to manage a comprehensive plan and set of programs that promote graduate and professional [HS1.1]student academic success, retention, and overall wellbeing. Key programs include the K. Leroy Irvis Fellowship Program, the Graduate Global Ties Peer Mentoring Program, and the Students in Community Dinner Series. The Project Manager will develop and manage other student success programs where needed. This role will be highly visible and will provide an opportunity for an individual to make a significant impact. Qualified candidates will represent the office in a highly professional manner and interact with a broad population dedicated to advancing the university’s commitment to removing barriers to success for all students. This role requires familiarity with a range of graduate student experiences; creative thinking; strong collaboration and communication; organization and management skills; and flexibility and adaptability in an emerging and changing environment. The Graduate Studies Team operates in a fast-paced environment with shifting priorities and deadlines, requiring flexibility, attention to detail, and strong problem-solving skills. The role involves extensive collaboration within the Office of the Provost and across the University. Essential Functions <ul><li> Develop and implement programs and initiatives that enhance graduate student academic success, retention, and wellbeing.</li><li> Communicate programs and initiatives broadly across the University.</li><li> Design assessments for programs and initiatives and evaluate their effectiveness.</li><li> Collaborate with other units to create programs that promote student success; facilitate constructive dialogue within the graduate studies community.</li><li> Monitor campus conditions for barriers or concerns affecting graduate students, recommend solutions, and offer guidance as needed.</li><li> Provide outreach and advocacy to ensure graduate students have access to resources and support networks.</li><li> Share updates and data on graduate student success programs and trends with University stakeholders.</li><li> Collaborate with other units to create programs that promote student success and engagement; facilitate constructive dialogue within the graduate studies community.</li><li> Co-advise the Graduate and Professional Student Government Association (GPSG) in collaboration with Student Affairs.</li><li> Assist with student inquiries, including consultation with Care and Resource Support (CARS). </li></ul>Physical Effort Light physical effort, mostly sedentary. May need to help set-up in-person or hybrid meetings in various locations on campus. The University of Pittsburgh is an equal opportunity employer / disability / veteran. Assignment Category Full-time regular Job Classification Staff.Program Manager Job Family Administrative Support Job Sub-Family Program & Project Management Campus Pittsburgh Minimum Education Level Required Bachelor's Degree Minimum Years Of Experience Required 3 Will this position accept substitution in lieu of education or experience? Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement. Work Schedule Monday - Friday, 8:30 a.m. - 5:00 p.m Work Arrangement Hybrid: Combination of On-Campus and Remote work as determined by the department. Hiring Range TBD Based Upon Qualifications Relocation Offered No Visa Sponsorship Provided No Background Check For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances Not Applicable Required Documents Resume, Cover Letter Optional Documents Not Applicable

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