[Hiring] PHONE TRIAGE RN, ACCESS SERVICES @Froedtert

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Role Description

Responsible for triaging incoming calls to the Froedtert & Medical College of Wisconsin (F&MCW) After Hours Answering Service from patients, caregivers, or other health care providers. Triage RN assesses the patient's needs and provides appropriate clinical options through the guidance of the triage protocols which may include education regarding immediate care advice and preventative behavior. Patient calls to the After Hours Answering Service are documented using a telephone encounter in Epic, the electronic medical record.

Qualifications

• A minimum of five years of clinical experience in acute or ambulatory care is required.
• Seven or more years of clinical experience in acute or ambulatory care is preferred.
• Professional knowledge of nursing theory and practice at a level normally acquired through completion of a minimum of two years education at an accredited School of Nursing in order to be eligible for licensure as a Registered Nurse is required.
• Bachelor's degree is preferred.

Requirements

• Requires current state of Wisconsin Registered Nurse License or a Multi-state Nursing License from a participating state in the NLC (Nurse Licensure Compact).

Benefits

• Paid time off
• Growth opportunity - Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available