[Hiring] Virtual Receptionist @Inside Out Hiring

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Role Description

This is a straightforward job, and since you'll be assigned to work night shifts in the U.S. timezone, there will be only a few calls throughout the shift. Given the minimal workload, our company is offering $600 per month for this role.

• Handle inbound calls to answer inquiries and book appointments
• Receive phone calls from prospective customers for home services businesses such as cleaning companies, electricians, plumbers, landscapers, etc.
• Represent the client as if you are working in the client’s office
• Answer the phone pleasantly and with a smile, reciting the client’s standard greeting
• Take detailed call summary notes including customer’s contact information, reason for inquiry, and any other relevant information
• Send call summary notes to the client after the phone call ends
• Ensure great attention to detail with no typos or missing information

Qualifications

• Internet speed of at least 40mbps
• Computer - Intel3 processor, 8gb RAM
• Backup power source
• Ideal candidate has BPO experience
• Able to multitask in managing answering calls, taking detailed call summary notes, and sending follow-up text messages or emails to the client
• Confident to communicate directly with clients if necessary
• Experience working from home is ideal but not necessary
• Motivated, hard-working, and eager to add value within the company

Requirements

• Working hours: 8PM-5AM PST - 5 days per week, 9 hours per day, 1 hour for lunch and two 15-minute breaks
• Compensation: $600/month