Individual Giving Associate - U.S. (DC/MD/NY/VA) - remote working

<h1>Context of Role</h1><p>The Individual Philanthropy program at IPPF raises catalytic revenue from individuals and family<br style="border:0px solid;margin:0px;color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);">foundations at the small, mid-, major, and planned gift levels. The program is nascent but is rapidly<br style="border:0px solid;margin:0px;color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);">expanding its efforts in small/recurring, mid-level, major, and planned giving work.</p><br><h1>Role Purpose</h1><p>To support IPPF's mission and its Individual Giving fundraising programme, we seek an Individual Giving Associate to support development operations, including gifts processing, donor stewardship, database maintenance, and administrative needs of the Donor Relations & Fundraising team. The ideal candidate will have an entrepreneurial attitude and a foundational knowledge of nonprofit fundraising. The Associate will also provide support as needed for the IPPF's US office.</p><br><h1>Deliverables</h1><p></p><ul><li style="font-weight:bold;"><strong>Gift Processing & Acknowledgments</strong><ul style="font-weight:initial;"><li>Manages gift processing and acknowledgements working with a caging company</li><li>Coordinating gift acknowledgement process, maintaining internal records, including tracking documentation and other gift-related paperwork to donors' CRM records and IPPF files</li><li>Perform routine uploads of 3rd party gift data and information into eCRM</li></ul></li><li style="font-weight:bold;"><strong>Donor Support & Communications</strong><ul style="font-weight:initial;"><li>Maintain the organisation's fundraising email account and donor services line</li><li>Collaborate with frontline fundraisers on stewardship initiatives, including mass mailings, thank-you calls and events</li><li>Provide support for prospect research projects for frontline fundraisers</li></ul></li><li style="font-weight:bold;"><strong>Database Coordination</strong><ul style="font-weight:initial;"><li>Routine entry of donor information into CRM and other data platforms</li><li>Routine review and maintenance of the donor database</li></ul></li><li style="font-weight:bold;"><strong>Operations & Administration</strong><ul style="font-weight:initial;"><li>Prepares monthly and quarterly financial data and liaises with Finance department counterparts for reconciliation</li><li>Coordinates the vendor onboarding and invoicing process, as well as processing expense and travel reports.</li><li>Other administrative functions and ad hoc requests, as needed, in support of larger projects for the fundraising team and the US office as needed.</li></ul></li></ul><p></p><br><h1>Essential Skills</h1><p></p><ul><li>Developed listening and influencing skills.</li><li>Strong writing skills.</li><li>Relationship builder, including acting as an organisational representative.</li><li>Data-driven, using data and analytics to continuously improve strategy and decision-making.</li><li>Cultivator and collaborator.</li><li>Goal-orientated with a focus on building trust and credibility internally and externally.</li><li>Ability to adapt to a changing environment and handle multiple priorities</li><li>Integrity and ability to maintain confidentiality at all times.</li><li>Understanding of and a commitment to safeguarding, including child protection, in a local and international context</li></ul><br><strong>Experience</strong><br><ul><li>Moderate relevant experience with a strong preference for direct experience working in fundraising operations OR; equivalent combination of education and experience such as an Associate's degree plus development experience</li><li>Familiarity with an eCRM tool(s), like EveryAction, is essential, as are strong computer skills. <strong><em>Please note: applicants will be asked to complete a competency-based assessment.</em></strong></li><li>Display superior interpersonal skills for internal and external stakeholder interactions.</li><li>Highly organised with strong attention to detail</li><li>Experience and comfort supporting operations for a small-sized nonprofit organisation.</li><li>Previous experience in the sexual and reproductive health and rights sector at a global level, including understanding the current policy landscape, is a plus but not essential</li></ul><p></p><br><h1>Desirable Skills</h1><p></p>