Leave Coordinator Senior, Hybrid Remote - Tampa General Hospital

Job Summary:

Under supervision of the Assistant Director, Benefits, this position will handle the day-to-day operations of absence management, disability, and accommodations, which includes processing and managing requests under federal and state guidelines and policies that are in alignment with the FHSC system’s overall total rewards strategy. This role will act as a subject matter expert on all disability claims, internal leave policies, workplace accommodation programs, as well as state and federal leaves and will hold a critical role in overseeing and managing all aspects of leave programs within the FHSC system. This position will partner with key stakeholders to establish and streamline all absence management, disability, and accommodation plans, procedures, and programs that consistently strengthen the overall team member experience. Responsible for performing job duties in accordance with mission, vision and values of Tampa General Hospital.

Essential Functions:

• Advise & educate team members and managers on system leave policies, state and federal leaves, and workplace accommodation options.
• Manage the full lifecycle of team member leaves of absences and accommodation cases.
• Serve as primary liaison between team members, managers, and People & Talent.
• Ensure compliance with federal, state, and local leave and disability laws.
• Maintain accurate documentation and provide training on leave accommodation processes.
• Partner with vendors and internal stakeholders to ensure seamless case management.
• Run reports and track data to monitor leaves, accommodations, and claims as needed.
• Service as a subject matter expert and ability to handle escalated cases.
• Provide responsive, customer-focused service to team members and departments.