Retail Customer Service Representative

People don’t just come here to place bets. They come for the experience. - And you will be at the heart of it all. Giving everyone a warm welcome. Getting to know each customer and making them feel at home. - If you’re a people person, you’ll love working in William Hill. What’s more, we’ll give you great training and plenty of incentives to keep you motivated. **What this role is about** - Welcoming customers with a friendly face - Taking their bets and assisting with queries - Showing customers how to use betting terminals - Getting to know your customers to champion safer gambling at all times - Supporting managers with shop displays and opening/closing **Why do it** - Hours._ We’ve a range of full and part-time hours on offer. - Salary._ We pay the National Living Wage as a minimum, not just to people over 25. What’s more, there’s the opportunity to earn a quarterly performance bonus too. - Holiday_. On top of a 28-day holiday allowance, you’ll get a paid day off for your birthday. - Pension plan._ We’ll match your pension contributions to 4%. - Subsidised travel._ We can offer you money off your travel expenses too for roles in London. - Staff discounts._ When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays. **Who we are** - With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 1966. - We offer a Balanced approach to shift patterns with a range of full and part-time jobs, with flexible hours, shifts to suit you and an unrivalled opportunity to develop through Build. Our approach to Belong means all colleagues have a voice, and feel heard and we can all work on the same side to achieve our goals. - #LI-DNI