RM

Role & responsibilities

Role & responsibilities - Portfolio Management, Increased Product Penetration, Client Management & Servicing, Intra Bank Coordination & Communication etc

Preferred candidate profile

Preferred candidate profile - RMs should be on regular client calls for both existing and prospective clients. These calls should be done in a structured manner either individually or with support groups, branches or supervisors.

• Relationship building with both internal and external customer of the RM. Client satisfaction and taking care of all banking needs of the customer.
• Communicate all pain areas of the customer so that support functions help in resolving the same through process improvement / TAT for higher product share.
• Interaction with promoters and senior management of ECG relationships to build a strong relationship with the clients.
• To make sure high level of client satisfaction.

To Achieve over all business targets on volumes and profitability for the specific ECG customers.

Monthly review to be done with various product groups and supervisors who support the RM portfolio (plan Vs achievement) and other cross function teams to ensure better product penetration.