UX Designer | Cardinal Health Thailand | Remote (India)

<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">JOB TITLE:</strong> Consultant, UX Designer</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">At Cardinal Health, we’re developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.</strong></p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold"><em>The HR User Experience team at Cardinal Health delivers digital experiences to our 50,000 global employees to access services and support across pay & time, benefits, career development and leadership capabilities. We ensure that resources are intuitive, easy to read, searchable and navigable, so that all employees across the globe in various roles, from distribution centers to pharmacies to field sales and corporate offices, can easily get the support they need.</em></strong></p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We are looking for a UX Designer who excels in a consultative role, adept at understanding user needs and translating them into effective and intuitive designs. The ideal candidate will ensure our products are accessible and engaging for global users from various backgrounds, with experience in research, design and content creation.</p> <ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6"> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Research:</strong> <ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6"> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Conduct user research and usability testing to understand employee needs, pain points, and expectations regarding HR systems and processes.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Analyze data from user feedback, surveys, and usage patterns iterate on designs.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Monitor adoption and engagement to identify and prioritize areas for improvement.</span></li> </ul> <p></span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Design:</strong> <ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6"> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Engage with clients and stakeholders to align on business goals and articulate user needs through a consultative approach.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Advocate for user-centered design principles and educate stakeholders on the importance of UX.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Design user experiences (UX) for HR applications across desktop and mobile, including webpages, articles, chatbot interactions and more.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Create wireframes, mockups, and prototypes to visualize and test design concepts.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ensure that designs are accessible and inclusive for all employees.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Maintain design consistency across all projects and ensure alignment with brand guidelines.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Work with HR teams to implement new designs and features.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Continuously evaluate and improve the HR user experience and design processes.</span></li> </ul> <p></span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Content:</strong> <ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6"> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Apply visual design skills to develop compelling layouts, images, iconography, and video content.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Design and maintain a comprehensive library of HR articles, policies and procedures with a logical and intuitive information architecture.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Organize content into categories, tags, and search terms to facilitate easy navigation and retrieval.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Collaborate with subject matter experts to identify content gaps and develop solutions.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ensure that all content is accurate, up-to-date, and relevant to employee needs.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Create clear, concise, and engaging articles that are easily accessible to employees.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Use HTML and CSS to translate article designs into published content.</span></li> </ul> <p></span></li> </ul> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold"><em>Qualifications</em></strong></p> <ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6"> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Bachelor’s degree in UX Design, Human-Computer Interaction, Graphic Design, or a related field.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">4+ years of experience in a design or content role, with a proven track record of successful projects reaching diverse global audiences.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Passion for creating positive user experiences and improving employee engagement.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong consultative skills, with the ability to build relationships and effectively communicate with clients and stakeholders.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience working with ServiceNow, HR or employee experience preferred.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience with HTML, CSS or JavaScript preferred.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficiency in design tools such as Sketch, Adobe XD, Figma, or similar preferred.</span></li> </ul> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold"><em>What is expected of you and others at this level</em></strong></p> <ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6"> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">May contribute to the development of policies and procedures</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Works on complex projects of large scope</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develops technical solutions to a wide range of difficult problems</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Solutions are innovative and consistent with organization objectives</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Completes work; independently receives general guidance on new projects</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Work reviewed for purpose of meeting objectives</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Stay updated on industry trends, best practices, and emerging technologies to continually improve design processes and outcomes.</span></li> </ul> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.</em></p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.</em></p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>To read and review this privacy notice click</em> <a href="https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">here</a></p>

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